Thursday, July 7, 2011

Morgan Stanley Smith Barney: Losing data, and client trust, the old fashioned way

Brokerage firm Morgan Stanley Smith Barney recently admitted that personal information on 34,000 investment clients had been lost in the mail, and possibly stolen.

 

Infosecurity.Com - The lost information includes clients’ names, addresses, account and tax IDs, income earned on investments, and, for some clients, social security numbers, according to the letters sent to clients obtained by Credit.com.

The information was saved on two CD-ROMs that were password protected, but not encrypted. The discs were lost after the company mailed them to the New York State Department of Taxation and Finance. The package was intact when it was received by the department, but the CDs were missing, Jim Wiggins, a spokesman for the company, told Credit.com in a phone interview.     More